Privacy Policy – FashCraft

At FashCraft, we are dedicated to protecting your privacy online. This Privacy Policy explains how we collect, use, and share information through our website, operated by DBN BUSINESS SOLUTIONS PRIVATE LIMITED. By using our site, you agree to the terms of this policy, so please read it carefully to understand how your personal information is handled.

1. Information We Collect

We may collect the following types of information when you use our Website and services:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Account Information: Username, password, and purchase history.
Transaction Information: Details of orders, payments, and fulfillment.
Technical Information: IP address, browser, device type, and OS.
Usage Data: Pages viewed, time spent, and user interaction data.

2. How We Use Your Information

We use this data to:

Process and fulfill orders
Provide customer support
Improve products and services
Send promotional and marketing messages (opt-out anytime)
Prevent fraud and secure payments
Comply with legal obligations

3. Sharing of Information

We do not sell or rent personal information. We may share data only with:

Vendors and sellers — for order fulfillment only
Service providers — payment gateways, courier partners, hosting
Government agencies — when legally required
Business successors — in case of merger or acquisition

4. Data Security

We follow appropriate safety standards to protect your data, but no online system guarantees 100% security.

5. Your Rights & Choices

Request access, updating, or deletion of your personal information
Opt-out of marketing communications
Request restrictions on data usage where allowed by law

6. Cookies & Tracking

Cookies help enhance experience, track browsing patterns, and personalize content. Users may disable cookies in browser settings if preferred.

7. Changes to This Policy

We may update this policy periodically. Changes take effect once posted on this page. Continued use of our website means acceptance of updates.

8. Data Retention

We retain information only as long as needed for services and compliance. After termination of relationship with FashCraft, personal data will be securely deleted or anonymized.

9. Contact Us

For any queries or concerns:

Company Name: DBN BUSINESS SOLUTIONS PRIVATE LIMITED
Email: support@fashcraft.in
Contact Number: +91-9326250898
Website: www.fashcraft.in
Registered Address: Ground Floor, Shop no.04, ASHIRWAD BLDG, BHATWADI, Wagle IE Sub Post Office, Kisan Nagar No 3, Thane, Maharashtra, 400604

Your trust means everything to us. Thank you for choosing FashCraft!